Milva

Privacy Policy

Milva is a verified-human, end-to-end sealed messenger. Privacy is the product, not an afterthought. This policy explains what we collect, why, and what we never do. In short: we do not sell your data, we do not show ads, and we cannot read your messages.

Who we are

Milva is operated by Milva Corp ("Milva", "we", "us"). You can reach us at privacy@milva.app.

What we collect

• Account information — a username (handle), and the email address and/or phone number you provide to sign in and to receive notifications. Optional profile details you choose to add (display name, bio, business info, avatar).
• Content you create — messages, calls, media, interactive videos, and business documents (quotes, invoices, contacts) you make. Person-to-person messages are end-to-end sealed on your device; we transmit and store only encrypted data we cannot read. Media and files you upload are stored to deliver them to their recipients.
• Contacts you add — business contacts you enter into Milva’s tools (name, email, phone, socials) are stored to provide those features to you. They are private to your account.
• Usage & device data — basic technical data needed to run the service (e.g. IP address, device/browser type, timestamps, and coarse location derived from IP) for security, abuse prevention, and reliability. Public interactive-video links record opens, taps and shares so the link owner can see engagement.

What we do NOT do

• We do not sell or rent your personal data to anyone.
• We do not show ads or share your data with advertisers.
• We do not read your end-to-end sealed messages — we cannot; only you and your recipient hold the keys.
• We do not build advertising profiles of you.

How we use data

We use the limited data above only to: operate and secure the service, deliver messages and notifications you request, prevent spam, bots and abuse (Milva verifies that accounts are real humans), provide the business tools you use, and comply with the law.

Sharing

We share data only with service providers that help us run Milva (for example, cloud hosting and delivery of the email/SMS notifications you opt into), strictly to provide the service and under confidentiality obligations. We may disclose information if required by law or to protect people’s safety. If Milva is ever involved in a merger or acquisition, we will honor this policy.

Data retention

We keep account and content data while your account is active. You can delete content, and you can delete your account, after which we remove associated personal data within a reasonable period, except where we must retain limited records for legal or security reasons.

Security

Person-to-person messages are end-to-end encrypted. Data in transit is protected with TLS. No system is perfectly secure, but we design Milva to hold as little readable data as possible.

Children

Milva is not directed to children under 13 (or the minimum age of digital consent in your country), and we do not knowingly collect their data.

Your rights

Depending on where you live, you may have rights to access, correct, export or delete your personal data. To make a request, contact privacy@milva.app.

International

Milva operates globally; your data may be processed in countries other than your own, with appropriate safeguards.

Changes

We may update this policy; we’ll post the new version here with a new "last updated" date.

Contact

Questions? Email privacy@milva.app.